Terms of service

Last Updated: October 2, 2026

Welcome to Avaska Foods Private Limited!

These Terms & Conditions (“Terms”) govern your use of our website and all related products, services, and features offered by Avaska Foods Private Limited (“we”, “us”, “our”).

By accessing our website, placing an order, or purchasing our products, you agree to these Terms along with our Privacy Policy and Return & Refund Policy.

If you do not agree, please do not use our website or purchase our products.

1. Eligibility & Account

  • You must be at least 18 years old to use our services.
  • You agree to provide accurate and complete information (name, email, shipping, billing details).
  • You are responsible for maintaining confidentiality of your account.
  • We reserve the right to suspend or terminate accounts in case of misuse or fraud.

2. Products & Description

We strive to display products as accurately as possible. However:

  • Product color, size, or packaging may slightly vary
  • Natural food products (dry fruits) may vary in texture, taste, and appearance

We reserve the right to:

  • Modify product details, pricing, or availability
  • Discontinue products without prior notice

3. Orders & Acceptance

Placing an order is an offer to purchase. Orders are confirmed only after:

  • Successful payment
  • Order confirmation from us

We may cancel orders due to:

  • Suspected fraud
  • Stock unavailability
  • Incorrect pricing
  • Policy violations

👉 In such cases, full refund will be issued.

4. Pricing, Payment & Taxes

  • All prices are in INR (₹)
  • GST and shipping charges (if applicable) are shown at checkout
  • Prices may change without notice

For Cash on Delivery (COD):

  • Payment must be made at delivery
  • Refunds (if applicable) will be processed via bank transfer/UPI

5. Shipping & Delivery

  • We deliver across India through trusted courier partners
  • Delivery timelines are estimated, not guaranteed
  • Delays may occur due to logistics, weather, or external factors

📦 Once the order is shipped:

  • Ownership and risk transfer to the customer

👉 Any issue (damaged/wrong product) must be reported within 24 hours of delivery

6. Returns, Refunds & Cancellation

  • All purchases are governed by our Return & Refund Policy

Key points:

  • ❌ No returns on food products
  • ✅ Only damaged, defective, or incorrect products are eligible
  • 📹 Unboxing video proof is mandatory

Cancellation:

  • Orders can be cancelled within 24 hours (if not shipped)

7. Personal Use Only

All products sold are strictly for personal consumption.
Resale or commercial distribution is not permitted.

8. Intellectual Property

All website content including:

  • Logo
  • Product images
  • Text
  • Branding

belongs to Avaska Foods Private Limited.

❌ Unauthorized use, copying, or reproduction is strictly prohibited.

9. Third-Party Services

We may use third-party services such as:

  • Payment gateways
  • Shopify apps
  • Delivery partners

We are not responsible for their policies, actions, or performance.

10. Disclaimer

  • Our products are food items, not medicines
  • They are not intended to diagnose, treat, or cure any disease
  • Results and benefits may vary from person to person

All products are provided “as is” without warranties unless required by law.

11. Limitation of Liability

Avaska Foods Private Limited shall not be liable for:

  • Indirect or incidental damages
  • Loss of profit, data, or goodwill
  • Delivery delays or technical issues

👉 Maximum liability is limited to the product purchase value

12. Indemnification

You agree to protect and hold harmless Avaska Foods Private Limited, its team, and partners from any claims arising due to:

  • Violation of these Terms
  • Misuse of website or products

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

All disputes shall fall under the jurisdiction of courts located in:
📍 [Your City – e.g., New Delhi / Prayagraj / Lucknow (choose one)]

14. Updates to Terms

We may update these Terms from time to time.

  • Changes will be posted on this page
  • Continued use of the website means acceptance of updated Terms

15. Contact Information

Avaska Foods Private Limited

📧 Email: info@avaskanuts.com
📞 Phone/WhatsApp: 9899720973
📍 Address: : Plot No 03 Khasra No 616SA, Naubasta Kala, Chinhat, Lucknow, Uttar Pradesh, 226028